NYC failed to collect $43M in penalties from school bus companies, audit finds

 

New York City failed to collect $42.6 million in penalties from school bus companies due to drivers’ failure to log into GPS systems as required, a new audit by city Comptroller Brad Lander found.

The GPS systems are supposed to allow parents to track when buses are about to arrive, as well as their kids’ whereabouts once they’re on board. But parents have complained for years that the GPS often doesn’t work. Lander said a lack of accountability is one of the problems driving the dysfunction of the notorious school bus system.

“For decades, our city’s school bus system has failed our students and families,” he said.

Lander said the system is plagued by “a real culture of underperformance from the bus companies and weak oversight by [the education department’s] Office of Pupil Transportation.” He called for a thorough overhaul of the school bus system, and said Mayor-elect Zohran Mamdani should appoint a school bus czar to jump-start major improvements.

Lander’s audit comes after a Gothamist investigation found the city’s official data on delays and other school bus problems does not capture the full scope of the problem. The city relies on school bus companies to self-report incidents, like when they are stuck in traffic, get in a crash or don’t show up at all.

The city last month renewed an agreement with bus companies for the next three years despite the persistent problems, but pushed back against an even longer contract supported by the bus companies. Lander said officials must use that window to finally reform the system.

“With the shortened three-year contract extensions, City Hall has a unique opportunity to fix our schools’ dysfunctional bus system,” the comptroller said...

https://gothamist.com/news/nyc-failed-to-collect-43m-in-penalties-from-school-bus-companies-audit-finds